A driveway and a patio are not the same quote
Concrete pricing lives or dies on scope: square footage, whether an old slab has to come out, and how far you are driving. Mazingi asks all three before the enquiry reaches you, so the estimates you spend time on are the ones worth winning.
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What an unanswered enquiry costs concrete and masonry contractors
Estimates are expensive to produce
Every quote is a site visit, a measure and a drive. Producing them for jobs that were never going to happen is the most costly habit in the trade.
Scope is invisible in a form submission
"Interested in a new driveway" tells you nothing about whether it is 400 square feet or 4,000, or whether an old slab needs breaking out first.
Tear-out changes everything
An existing surface that has to be removed and hauled can be a substantial share of the job. Discovering it on site rather than in the enquiry is how estimates get revised and trust gets lost.
The questions it asks, and why in that order
The concrete template asks what kind of work it is — driveway, patio, walkway, foundation — then goes straight for the two variables that set the price: rough square footage, and whether an old surface needs removing first. Those two answers turn "interested in concrete work" into something you can size before you get in the truck.
Every question is editable — the template is a starting point, not a fixed script.
Concrete & masonry template — 8 questions
- 1What name should we put the request under?*
- 2What phone number is best to reach you?*
- 3What email should we send the estimate to?
- 4What kind of concrete or masonry work do you need (driveway, patio, walkway, foundation)?*
- 5Roughly how many square feet, if you know?
- 6Is there an old surface that needs to be removed first?
- 7What ZIP code is the job located in?*
- 8When are you hoping to have this done?
* required before the lead is counted as qualified
How it sounds on your site
A virtual receptionist for concrete contractors that asks about scope first
A concrete answering service can take a name and a number, but it cannot tell a 400 square foot patio from a full driveway tear-out and replacement — and that difference is the entire quote. This asks the scope questions in the order an estimator would: what is going in, roughly how big, and is there something to break out and haul away first.
Questions concrete and masonry contractors ask
- Does it ask about square footage?
- Yes, right after the project type. It asks for a rough figure and accepts "not sure" — the point is to size the job well enough to prioritise it, not to produce a formal measure.
- Will it quote a price per square foot?
- Only from your own published rates. If your site lists pricing it will use it and cite it; otherwise it captures the scope and leaves the number to you.
- Does it know to ask about tear-out?
- It is a standard question in the concrete template, because removing and hauling an old slab is often a significant share of the job and the most common reason an estimate gets revised.
- Can I change the questions?
- Every question is editable. The template is a starting point built on how the trade actually qualifies a first call, not a fixed script.
- Does it work for masonry as well as flatwork?
- The same template covers concrete and masonry, and the opening question offers driveway, patio, walkway and foundation. Add your own options for retaining walls, stamped work or anything else you specialise in.
- Why not just use a concrete answering service?
- Because a message saying "wants a driveway quote" still costs you a site visit to learn what the job is. This collects the scope, the square footage, the tear-out and the ZIP first, so you can price or decline before you get in the truck.
- Can it work as a virtual receptionist for commercial enquiries too?
- Yes — add your commercial capabilities and minimum job size as knowledge and it will screen against them, so residential patio enquiries and warehouse slab enquiries do not arrive looking identical.
Other industries
Stop losing the after-hours enquiries
Point it at your website, pick the concrete & masonry template, paste one line of code.