A virtual receptionist that never goes home
A receptionist does four things: greets the person, answers what they asked, works out whether it is a job worth having, and gets it in the diary. Mazingi does all four on your website, at three in the morning, without being briefed first.
Free plan forever · paid from $29/month · one line of code
Mazingi vs a human virtual receptionist
| Human virtual receptionist | Mazingi | |
|---|---|---|
| Cover | The hours you buy, minus holidays and sick days | Every hour, every day, no rota |
| Getting started | Briefing calls, a script, and re-briefing when prices change | Reads your website; update a page and the answers follow |
| Cost | Hourly or per minute, rising with your volume | Flat from $29/month, or free for 50 conversations |
| Consistency | Depends who is on shift | The same qualification questions every time, in the order you set |
| Appointments | Takes a message for you to action | Takes the booking request, or sends them straight to your scheduler |
| What you see afterwards | A call log | The full transcript, the lead, and every question it could not answer |
It qualifies rather than just greeting
Pick from 21 industry templates and it asks what that trade or practice actually asks on a first call — the service, the ZIP, the timeframe, whether they are a new patient. Every question is editable.
It can talk, not only type
Visitors who would rather speak can tap "Talk to us" and have a real spoken conversation in the browser. No phone number, no app. It reads phone numbers and ZIP codes back to confirm them.
It tells you what it could not answer
Every question it had no source for is logged. That list is the shortest route to a receptionist that gets better each week — and one click turns any of them into a saved answer.
Common questions
- What does a virtual receptionist normally cost?
- Human virtual receptionist services are typically billed hourly or per minute, so the bill grows with the number of enquiries. Mazingi is flat: free for 50 conversations a month, or from $29/month, with no per-conversation charge.
- Can it book appointments into my calendar?
- It takes the booking request — service, preferred time and contact details — and you confirm or decline in one click, with an email to both sides. Already on Vagaro, Calendly or another scheduler? It sends visitors there instead, and a Zapier webhook can push every booking into your calendar or CRM.
- Will visitors know they are talking to an AI?
- Yes, and deliberately. It does not pretend to be a person, and before the microphone opens for a voice call visitors are told plainly that they are speaking to an AI and that a transcript is kept.
- What happens when someone asks something it cannot answer?
- It says so instead of guessing, offers to take their details, and logs the question for you. You add the answer once and it handles it from then on.
- Do I need a developer to install it?
- No. It is one script tag that works on WordPress, Shopify, Webflow, React or plain HTML — anywhere you can paste a line before the closing body tag. It renders in an isolated container so it cannot affect your site styling.
Also worth reading
Put a receptionist on every page of your site
Free forever for one receptionist and 50 conversations a month. No card.