An AI answering service that works where your customers already are
A traditional answering service picks up your phone and reads a script. Mazingi answers on your website — by chat or out loud — using your own services, prices and policies, qualifies the enquiry, and emails you the lead before the visitor has left the page.
Free plan forever · paid from $29/month · one line of code
AI answering service vs a traditional one
| Traditional answering service | Mazingi | |
|---|---|---|
| What you pay | Per minute or per call, so a busy month costs more | Flat monthly from $29 with every conversation included |
| What it knows | A script you write, then maintain by email | Your own pages, prices and policies — with the source shown on every answer |
| When it answers | Business hours, unless you pay for overnight cover | Every hour of every day, including holidays |
| Where it answers | The phone, after the visitor finds your number | On the page they are already reading, by chat or voice |
| What you get | A message to call back | A qualified lead — service, ZIP, timeframe and contact details |
| Booking | A note in your inbox | A booking request you confirm in one click, or a link to your own scheduler |
It only says what you told it
Answers come from the pages, price sheets and FAQs you add, and each one shows where it came from. When it has no source for a question it says so and offers to take a message, rather than inventing a price.
It screens out the jobs you cannot take
Set your ZIP codes once and out-of-area enquiries get a polite no before they cost you a callback. They are still logged and flagged, in case a job is worth the drive.
You can take over mid-sentence
Every conversation lands in your dashboard live. One click pauses the AI and puts you in the chat, in the same window the visitor is already typing in.
Common questions
- Is an AI answering service the same as a virtual receptionist?
- They overlap. "Answering service" usually means someone takes a message when you cannot pick up; a virtual receptionist also screens and qualifies the caller and books appointments. Mazingi does the second job, on your website rather than your phone line.
- Does it replace my phone number?
- No. Your phone line is untouched — Mazingi answers the visitors on your website who were never going to call in the first place. There is no number to provision and nothing to forward.
- Can it invent a price to get the lead?
- No. It answers only from the material you add. If your prices are not in there, it will not quote one — it will say it needs to check and take the enquiry instead.
- What does an AI answering service cost?
- Mazingi is free forever for 1 receptionist and 50 conversations a month, with no card. Paid plans start at $29/month for more volume, voice minutes and team features. There is no per-call or per-minute charge on any plan.
- How long does it take to set up?
- About five minutes. Point it at your website so it can read your services, pick your industry template so it asks the right questions, and paste one line of code before your closing body tag.
Also worth reading
Answer every enquiry, including the 2am ones
Point it at your website, pick your industry, paste one line of code.